"Give me 13 Minutes, and I'll Improve Your Communication Skills by 88%..." - Jim Rohn

Jim Rohn 13:11
Transcript
0:00
0:00 Here's one of the greatest gifts all of us have, our language, our ability to speak,
0:05 our ability to frame words into such a way that we create images and pictures,
0:11 help someone to understand, help someone to become educated, help someone to see what they
0:14 couldn't see before. It's almost godlike in power. I've got four steps to achieve good
0:21 communication. Let's just do the fundamentals here. There's not very many. In fact, there's
0:28 not very many fundamentals to anything, just a few, handful, six, seven, eight. Here's the first step
0:33 to achieve good communications. Number one, have something good to say. That's step number one.
0:39 It's fairly obvious. To have something good to say, try to recall and remember and take notes,
0:47 keep journal, whatever of your experiences, because as you live your life, you're going to
0:52 have something good to say. One, from your failures. Two, from your successes. You're
0:58 going to have something better to say from the mistakes you've made and how you corrected
1:02 it and bailed yourself out. And sometimes instead of just registering it in your head,
1:06 why not commit it to paper so that it gets logged, it gets recorded, and someday you can
1:13 use it for the future? Have something good to say. The key to speaking well, the key
1:22 to excellent communications is preparation. Actually, all of our life is preparing. This
1:29 year, preparing for the next. Those first, what? Eight, nine grades, preparing for high school,
1:34 then high school, preparing for college, college and university, preparing for a career,
1:40 a career to earn money, then preparing to make the investments to keep you safe and secure,
1:44 build a financial wall around your family nothing can get through. Always preparing for those steps
1:51 and stages in our life.
1:54 That's part of the game of life.
1:56 For humans, it seems like it takes us longer to prepare.
2:00 When the little wildebeest is born,
2:02 it only has about one hour
2:03 to get ready to run with the herd
2:07 and escape the lions.
2:09 One hour.
2:11 So the little wildebeest, as soon as it's born,
2:14 tries to stand up, falls down.
2:15 Its mother nudges it.
2:16 Stand up, stand up.
2:18 Falls down.
2:19 Stand up. Come on. Try again.
2:21 Why such urgency the lions the lions are not very far
2:30 Come on come on come on and
2:35 Within less than an hour within less than an hour the little wildebeest brand new
2:40 just born is
2:42 Now strong enough to run with the herd and escape the lions less than an hour
2:48 hour. Human babies take a little longer. After 17 years, we're not quite sure they can escape all the
2:57 lions and have a safe place to go. So preparation, getting ready, sometimes seems so laborious.
3:06 After going to grade one, now you got to go to grade two. After grade two, it's grade three.
3:12 Will it never end Come on one more grade grade four and then five Wow seems like it takes us forever to finally get ready
3:23 you know, to design a life and get married
3:25 and have a family and a career and fortune and future.
3:30 But it takes preparation.
3:32 Now, to communicate well,
3:34 here's some good words to prepare for communication.
3:37 Number one, interest.
3:40 Just keep your interest alive in people and places.
3:44 If you'll develop an interest in all of that,
3:48 when it's right side up and when it's upside down,
3:51 take a keen interest in the politics of the day
3:54 and the speeches and all that's happening
3:58 that gives you good stuff to debate and decide
4:01 where do you stand on the major issues,
4:04 not only the political issues, but the major life issues.
4:07 be that kind of be that interested in life and people so underline the word life and people
4:14 that's the whole study life study life in all of its twists and turns study people in all of their
4:22 variety in being in an enterprise that you know where you have to employ people get people to
4:28 work with you that's a challenge different ages different different opinions different personalities
4:35 these different temperaments.
4:37 Here's one of the skills I learned that paid me big money,
4:39 getting people to work together
4:41 and see if they're all different in a whole variety.
4:44 How do you get them all to work together?
4:45 I'm telling you, it's not easy.
4:47 It is a challenge, organizing,
4:49 getting people to work together,
4:50 but the pay, the paycheck, it's unbelievable.
4:55 Now, if you're working with independent people,
4:56 then it really is challenging.
4:58 It's like herding cats.
5:02 Did you ever try that?
5:03 Herding sheep is easy.
5:07 They all quickly get going the same direction very quickly.
5:10 Cats, no way.
5:13 If you've got eight cats, how many directions are they going?
5:16 Eight different directions.
5:19 But if you can master herding cats,
5:22 I promise you, a paycheck like you cannot believe.
5:27 Here's what's interesting about people.
5:29 The ones who should do it the most are inclined the least.
5:33 How come they can't see it? I don't know.
5:37 I can see it, they can't see it.
5:39 Maybe right now they're not supposed to see it.
5:41 That's the best I said.
5:44 Sometimes you just got to take the easier way out.
5:47 I don't know.
5:48 If that's an easier way out than to try to explain it all,
5:51 that's just the way it is.
5:52 Somebody you thought was gonna stay, they leave.
5:55 Here's what you have to learn to say.
5:56 Isn't that interesting?
6:00 And somebody that you thought was gonna leave, what?
6:03 They stay and you say, I wouldn't have thought that
6:06 in a hundred years.
6:08 There's a surprise a day waiting for you,
6:10 working with people.
6:14 And then some people are nice
6:15 and some people are not so nice.
6:18 But there's only a few.
6:19 When I first started in sales, Mr. Shope, my mentor said,
6:23 here's the good news, Mr. Rohn.
6:25 There's only nine or 10 real nasty, miserable,
6:28 horrible people in the world.
6:31 That what he said Now he said they move around a lot And you liable to get one once in a while but when you do you just say hey there only nine more
6:42 like you I can handle that the rest of my life. That was really good and then
6:46 sometimes you got to try a little wit and a little humor. That helps. When I
6:51 first started traveling with Mark Hughes and Herbalife 21 years ago one of my
6:56 friend said to me, I heard some people died using that product. And I said, not that many. Now it was
7:04 a silly comment that he made. So I had to think up a silly answer. You can't give a, you know,
7:11 an honest answer, you know, a good answer to a silly comment. I said, I understand as long as
7:17 the deaths are under 100 a month, they get to keep selling the product. If the numbers go over
7:22 hundred they have to come in for a review now that was all silly nonsense but he deserved it
7:27 right his silly comment i don't know use a little humor somebody says this isn't going to work for
7:33 me say it was designed not to work for some people i don't know what what do i know
7:40 you know what can i say i'm not a genius to figure this stuff out
7:45 be a student of life and people and all the varieties and what's happening in the world
7:50 It's an interesting place to live.
7:52 And while you're here, learn all you can, study all you can.
7:56 Write the varieties.
7:58 Some people are easy and some are miserable.
8:01 Just learn how to handle all that.
8:03 Here's the next word to communicate well, and that's fascination.
8:06 It goes the step beyond just interest.
8:08 Be like a child, fascinated with everything.
8:12 Next.
8:14 Sensitivity.
8:15 Relativity, trying to understand where people are, where they're coming from, the position
8:20 they might be in at the moment.
8:23 Trying to understand a night visits us all after days and some winters are tough and
8:28 some people are having tough times.
8:31 Be sensitive to all that.
8:34 Next is simply knowledge.
8:36 Just gather every idea you can that makes you a better communicator.
8:42 The storyteller tells us, in the beginning, God spoke and said, let there be light.
8:48 And there was light, giving us the indication that God's words can create light.
8:57 But now make this note.
9:00 There's more than one kind of light.
9:03 Wow.
9:03 Next to the power of God creating light by his own words
9:08 Is the power of all of us
9:11 Creating sight
9:12 Which is light in a form
9:15 Helping somebody to see
9:18 By using our language the best we know how
9:22 What if somebody can't see
9:26 How they could possibly be successful
9:28 And you came along
9:30 And told them your story
9:33 choosing the best words you possibly could.
9:36 And when you finished your story, they said, now I can see.
9:41 Before you got here, I was blind, couldn't see.
9:46 Now that you shared with me by your language your story now I can see Before you got here I was in the dark And it seemed to me like while you were talking some things dawned on me
10:00 Isn't that a good expression?
10:01 Some things dawned on me, like the sun started coming up.
10:06 And the more you talked, the further up the sun came
10:10 and the brighter got the images and the imagination.
10:14 Helping people to see.
10:18 That's one of the greatest gifts.
10:20 The best wit in the world was Winston Churchill, right?
10:23 Lady Astor in the English parliament,
10:26 exasperated one day with Winston Churchill.
10:29 She said, Winston, if you were my husband,
10:31 I'd put poison in your coffee.
10:33 He said, Lady Astor, if you were my wife, I would drink it.
10:39 Now, whatever it takes.
10:41 Don't let anybody put you down.
10:46 Words are so powerful if they're framed right, if they're sent with sincerity.
10:52 Words that create images, words that express life, words that express experiences, words
10:59 that express gifts of ideas that you've got to share.
11:02 See that's some of the greatest gifts you can bestow.
11:08 And here's the best place to start with your children.
11:10 See if you can't inspire with your own language a better sense of the importance of the day,
11:16 a better sense of the importance of doing the work, a better sense of the importance
11:20 of getting good grades, developing yourself, becoming who you'd like to become.
11:25 Do the disciplines now that'll give you the joy later.
11:28 Teaching is one of the greatest senses of accomplishment in the world.
11:33 Helping somebody learn, helping somebody take early steps in a new career.
11:39 these steps as an entrepreneur, showing somebody the way, the gift of words, the gift of language.
11:48 Here's what the old prophet said. Words are like a lamp for your feet so you can see where to walk.
11:57 That's a gift. And then he said, words are also like a light for your pathway so you can see
12:06 where to go. If somebody with the gift of language and words can help you to walk where you should
12:12 walk and then show you a pathway to go, they do you immeasurable service. Who could calculate the
12:21 value and the worth of that kind of exercise? Showing somebody the steps to take and showing
12:29 somebody the way to go that would be helpful. Whether it's a way of good health, whether it's
12:36 way of a better relationship, whether it's a way of an entrepreneur, a refinement of career,
12:41 it doesn't matter what it is. If we know the steps and somebody reveals to us the way,
12:48 see, they do us by their own language some of the greatest gifts we ever enjoy.
13:06 you

Jim Rohn presents four fundamentals of good communication, emphasizing that language is an almost godlike power to create understanding and illuminate ideas for others. He argues that the foundation of great communication is preparation — having something good to say by journaling experiences, studying life and people, and maintaining curiosity. He outlines key qualities for becoming a better communicator: interest, fascination, sensitivity to others' circumstances, and continuous knowledge-gathering. Rohn concludes with the idea that using words to help someone 'see' what they couldn't before — whether in career, health, or relationships — is one of the greatest gifts a person can give.

The Power of Language and Communication Four Steps to Good Communication Preparation as a Lifelong Practice Understanding and Working with People Words as Gifts That Create Light and Sight Jim Rohn
  • Keep a journal of your failures, successes, and lessons learned so you always have meaningful, experience-backed content to share when communicating.
  • Develop genuine interest and fascination in people, life, and current events — this curiosity is the raw material that makes your communication compelling and relevant.
  • Practice sensitivity by trying to understand where your audience is emotionally and situationally, and use wit and humor strategically to disarm difficult or silly interactions.
  • Frame your words as a tool to help others 'see' — the goal of communication is not just to inform but to illuminate a pathway that changes how someone thinks or acts.
Concepts 14
Four Steps to Good Communication
1 videos Core

Jim Rohn's structured approach to achieving excellent communication, built on preparation, interest, fascination, sensitivity, and knowledge.

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Jim Rohn
6 videos Core

A motivational speaker and personal development philosopher who shares life lessons on goal setting, financial independence, and personal growth, drawing from his own journey from broke farm boy to millionaire.

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Have Something Good to Say
1 videos Core

The first step in good communication — building a reservoir of meaningful content from personal experiences, failures, and successes, ideally recorded in a journal.

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Language as Light
1 videos Core

A metaphor expressing that powerful language can create 'sight' — helping others see possibilities, paths, and truths they could not perceive before.

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Preparation as Foundation
1 videos Core

The idea that excellent communication — and life success in general — is rooted in consistent, long-term preparation across all stages of life.

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Teaching as Gift
1 videos Core

The concept that using language to help others learn, grow, and find their path is one of the highest forms of communication and one of the greatest gifts a person can give.

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Interest in Life and People
1 videos Core

A communication preparation skill that involves maintaining active curiosity about people, events, politics, and the variety of human experience to generate rich conversational material.

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Sensitivity in Communication
1 videos Core

The practice of understanding where people are emotionally and situationally — empathizing with their current position — to communicate more effectively and compassionately.

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Fascination
1 videos Core

A deeper level of engagement beyond mere interest — approaching life with childlike wonder and fascination to fuel authentic, compelling communication.

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Wit and Humor in Communication
1 videos Supporting

Using timely, clever humor to defuse tension, respond to silly or hostile remarks, and make communication more engaging and memorable.

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Journaling for Communication
1 videos Supporting

The practice of writing down life experiences, lessons, and insights so they can be recalled and used as material for effective communication in the future.

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Knowledge Gathering
1 videos Supporting

Actively accumulating ideas, lessons, and insights from all sources to continuously improve one's ability to communicate effectively.

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Herding Cats Analogy
1 videos Supporting

A metaphor used to describe the difficulty — and high reward — of leading independent-minded people, contrasted with the ease of managing conformist 'sheep-like' followers.

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Winston Churchill
1 videos Supporting

British Prime Minister cited by Rohn as the greatest wit in the world, illustrating how sharp, well-framed language can be a powerful communicative tool.

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Q&A 16
What are the four steps to achieve good communication according to Jim Rohn?

Jim Rohn outlines that the first step is to 'have something good to say.' While he introduces the concept of four steps, the transcript focuses heavily on preparation and key qualities needed for good communication: interest, fascination, sensitivity, and knowledge. The overarching theme is that excellent communication requires preparation — drawing from your life experiences, failures, successes, and mistakes, and committing them to paper so they can be used in the future.

What is the first and most fundamental step to achieving good communication?

The first step to achieving good communication is to 'have something good to say.' This means drawing from your real-life experiences — your failures, successes, and mistakes — and how you corrected them. Jim Rohn recommends keeping a journal or taking notes to record these experiences so they are logged and can be used in the future. You can't communicate well if you have nothing meaningful to share.

Why does Jim Rohn recommend keeping a journal or taking notes?

Jim Rohn recommends keeping a journal or taking notes because as you live your life, you accumulate valuable experiences — from failures, successes, and mistakes — that give you something meaningful to say. By committing these experiences to paper, they get logged and recorded so you can use them in the future. Simply registering things in your head isn't enough; writing them down ensures they're preserved and accessible for future communication and teaching.

What is the key to speaking well and excellent communication?

According to Jim Rohn, the key to speaking well and achieving excellent communication is preparation. He emphasizes that all of life is essentially a preparation process — early school years prepare you for high school, high school prepares you for college, college prepares you for a career, and so on. The same principle applies to communication: you must prepare by gathering experiences, developing interest in people and the world, and building knowledge over time.

What are the four key qualities Jim Rohn says are needed to communicate well?

Jim Rohn identifies four key qualities needed to communicate well: (1) Interest — keeping your interest alive in people and places, studying life in all its twists and turns, engaging with politics, major life issues, and the variety of people around you; (2) Fascination — going a step beyond interest, being like a child who is fascinated with everything; (3) Sensitivity — understanding where people are, where they're coming from, and being empathetic to the challenges they may be facing; and (4) Knowledge — gathering every idea you can that makes you a better communicator.

How does Jim Rohn describe the power of language and words?

Jim Rohn describes language as one of the greatest gifts humans possess. He says it is 'almost godlike in power' because words can create images and pictures, help people understand, become educated, and see what they couldn't see before. He references the biblical story of God speaking light into existence and draws a parallel: just as God's words can create light, our words can create 'sight' — helping people see possibilities and paths they couldn't see before. He also quotes an old prophet who said 'words are like a lamp for your feet so you can see where to walk' and 'a light for your pathway so you can see where to go.'

What does Jim Rohn mean when he says good communication helps people 'see'?

Jim Rohn uses 'seeing' as a metaphor for understanding and gaining clarity. He describes a scenario where someone can't see how they could possibly be successful, and then you come along and share your story using the best words you can. When you finish, they say, 'Now I can see — before you got here, I was blind.' He compares this to the sun rising: the more you talk and share, the further up the sun comes and the brighter the images become. Helping people 'see' means using your language to illuminate possibilities, pathways, and truths that were previously invisible to them.

What does Jim Rohn say about the challenge of getting people to work together?

Jim Rohn says that getting people to work together is one of the most challenging — and rewarding — skills you can develop. He describes it as 'herding cats' because people have different ages, opinions, personalities, and temperaments. Unlike sheep, who quickly move in the same direction, independent people each go their own way. However, he says if you can master the skill of getting diverse people to work together, 'the paycheck is unbelievable.' He credits this as one of the skills that paid him 'big money.'

How does Jim Rohn suggest handling difficult or 'nasty' people?

Jim Rohn shares advice from his mentor Mr. Shope: there are only about nine or ten truly nasty, miserable people in the world — they just move around a lot, so you're liable to encounter one occasionally. The mindset shift is to say, 'There are only nine more like you — I can handle that for the rest of my life.' He also suggests using wit and humor to deflect unreasonable or silly comments, as giving a serious answer to a silly comment doesn't always serve you. The key is to not let anyone put you down and to respond with confidence.

What is the difference between 'interest' and 'fascination' in communication according to Jim Rohn?

According to Jim Rohn, interest means keeping yourself engaged with people, places, life events, politics, and the major issues of the day — studying life in all its twists and turns. Fascination goes a step beyond interest. It means approaching the world like a child — being utterly captivated and curious about everything around you. While interest is a deliberate engagement, fascination is a deeper, more wonder-filled state of curiosity that fuels richer, more authentic communication.

Why does Jim Rohn compare human development to a wildebeest?

Jim Rohn uses the wildebeest as a contrast to illustrate how long human preparation takes. A baby wildebeest is born and has less than one hour to stand up and run with the herd to escape lions — survival demands immediate readiness. Humans, on the other hand, take years of preparation: grade school, high school, college, career building, financial planning. He humorously notes that after 17 years, we're 'not quite sure' a human child can escape all the lions. The point is that while human preparation seems laborious and endless, it's a necessary and valuable part of the game of life.

What does Jim Rohn say about the role of sensitivity in communication?

Jim Rohn describes sensitivity as trying to understand where people are, where they're coming from, and the position they might be in at any given moment. He acknowledges that 'night visits us all after days' and that some people are going through tough times — some winters are tough. Being sensitive means recognizing this and adjusting your communication accordingly. It's about empathy and awareness of others' emotional and situational context, which makes your communication more effective and meaningful.

How does Jim Rohn describe the value of teaching and helping others through communication?

Jim Rohn calls teaching 'one of the greatest senses of accomplishment in the world.' He says that helping somebody learn, guiding someone through early steps in a new career, showing someone the way as an entrepreneur — all of this represents the 'gift of words' and 'the gift of language.' He references an old prophet who said words are like a lamp for your feet and a light for your pathway. If your words can help someone walk where they should walk and show them a pathway forward — whether in health, relationships, career, or entrepreneurship — you do them 'immeasurable service' whose value cannot be calculated.

What is the Winston Churchill and Lady Astor story Jim Rohn tells, and what lesson does it illustrate?

Jim Rohn recounts a famous exchange in the English Parliament: Lady Astor, exasperated with Winston Churchill, said, 'Winston, if you were my husband, I'd put poison in your coffee.' Churchill replied, 'Lady Astor, if you were my wife, I would drink it.' Jim Rohn uses this story to illustrate the power of wit and the importance of not letting anyone put you down. It demonstrates that words, when framed cleverly and delivered with confidence, can disarm even the most hostile comments. Churchill is described as 'the best wit in the world' — a model of using language skillfully under pressure.

How does Jim Rohn suggest parents use communication with their children?

Jim Rohn says the best place to start using the power of language is with your own children. He encourages parents to use their words to inspire in their children a better sense of the importance of the day, the importance of doing their work, getting good grades, developing themselves, and becoming who they'd like to become. The idea is to use language to motivate children to 'do the disciplines now that'll give you the joy later.' Parents can be one of the most powerful communicators in a child's life by using words to create vision and purpose.

What does Jim Rohn mean by 'some things dawned on me' as an expression in the context of communication?

Jim Rohn highlights the expression 'some things dawned on me' as a beautiful metaphor for what good communication can do. He describes it as being like the sun starting to come up — as someone shares their story and uses language skillfully, understanding begins to rise in the listener. The more the person talks, the further up the sun comes and the brighter the images and imagination become. It captures the idea that effective communication gradually brings clarity and insight to someone who was previously 'in the dark,' illuminating their understanding just as dawn illuminates the world.